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Can We Help?

Our team was handpicked for their understanding of materials, process and passion for fashion. Whether you are browsing our site or visiting our store, we are always willing to share our deep knowledge and understanding of our makers and their craft.

With innovation and creativity at the heart of every stage, all design is kept in-house and is sparked through insight, inspiration, cultural exchange, or personal experience.

 

STORE ADDRESS

17 Irving Pl, New York, NY 10003

OPENING HOURS

Monday – Saturday, 10AM to 5PM

 

[email protected]

Popular Questions

How can i track my order?

We provide free shipping to over 200 countries around the world. You will receive an email once your order ships that contain your tracking information, but sometimes due to free shipping tracking is not available.

How do I know that I have successfully placed an order?

You will receive an email confirmation once your order is placed successfully.

How do I return an item for an exchange or refund?

Your satisfaction is our #1 priority. Therefore, if you can request a refund for faulty products.

If you did not receive the product within the guaranteed time (45 days, not including 2-5 day processing) you can request a refund or a reshipment. If you received the wrong item you can request a refund or a reshipment. If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

How do I cancel or change an order?

You can easily cancel your order until it is shipped. If your order has been paid and you need to make a change or cancel an order, please make sure to contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there is some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive at your country.

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